About Us

Committed to Care: Reliable and Safe Journeys for You

Valid Ride, under the leadership of CEO Thierry Carl G., is transforming Non-Emergency Medical Transportation (NEMT) by making it safer, more affordable, and hassle-free. We’re dedicated to ensuring every passenger reaches their destination on time and without worry, supported by cutting-edge technology and a compassionate team available 24/7 throughout New York City. At Valid Ride, we do more than just provide transportation—we partner with our clients on their healthcare journeys. By focusing on client satisfaction and continuously improving our services, Valid Ride is raising the bar for reliable NEMT solutions.

Our Services

RIDE With Us

What Makes Us Your Trusted Choice

  • Wheelchair-Friendly Fleet – All vehicles come equipped with ramps, secure locks, and ample space to guarantee smooth and safe boarding.
  • Certified & Caring Drivers – Our team is trained to provide professional and compassionate support to passengers with mobility challenges.
  • Complete Door-to-Door Service – We assist you every step of the way, from pick-up to drop-off, ensuring a worry-free trip.
  • Flexible Scheduling – Book in advance or on short notice—we’re ready whenever you need us.
  • Clear & Competitive Pricing – Enjoy straightforward, affordable rates with no hidden fees.
  • Reliable Medical & Airport Transfers – Safe and punctual transportation for appointments, therapy, or airport travel.

Get Your free ride at valid ride

How to Book Your Ride with Us

Don’t miss anything. You may be eligible for a free ride. Contact your health insurance providers today, by phone or online, to find out if you are eligible for free ride benefits.

Trust Valid Ride. Every Time.

Once you find out if you eligible for a free transportation ,please Contact MAS at 844-666-6270 or visit medanswering.com and designate VALID RIDE LLC as your preferred transportation provider.

Confirm Your Journey with Us.

Once you have designated Valid Ride llc as your preferred carrier by contacting MAS, we invite you to contact us at (347)-751-7779 to confirm your reservation with your full name and phone number. This step allows us to create a transportation experience that reflects excellence. Our dedicated team is ready to handle all the details of your trip, from coordinating pickup times to processing any special requests or preferences. We are committed to providing a seamless, personalized experience that exceeds your expectations.

Prioritizing Your Comfort, Every Mile

At Valid Ride, we understand that every passenger has unique mobility needs. That’s why we go above and beyond to provide a safe, comfortable, and hassle-free transportation experience. Our vehicles are equipped with easy-to-use ramps, secure seating, and features designed to make every journey smooth and relaxing.

Who Can Benefit from Our Services?

  • Wheelchair users and individuals with limited mobility
  • Seniors who require additional support
  • Patients recovering from surgeries or medical procedures
  • Families with children who need special mobility accommodations
  • Anyone seeking dependable, accessible, and caring transportation
  • We serve all the New York City and more.

Our Partners

We proudly collaborate with industry leaders to drive impactful change:

  • Valid Ride – Innovating urban mobility solutions
  • Government Agencies – Supporting regulatory alignment and public welfare initiatives
  • Corporate Sponsors – Driving social impact through CSR initiatives
  • International NGOs – Enhancing global outreach and sustainable development

Our partnerships enable us to expand our mission and create lasting change.

1. Are your vehicles wheelchair accessible?

Yes! All our vehicles have ramps, extra space, and secure safety locks to accommodate wheelchair users.

Absolutely! Our chauffeurs are trained to assist passengers with boarding, exiting, and ensuring a safe journey.

Yes, we offer both single-trip rides and recurring transportation services for medical appointments, therapy sessions, and more.

You can call us, email us, or book online via our website. Advance bookings are recommended for availability.

Yes! A caregiver or companion can accompany the passenger at no extra charge.

frequently asked questions

Contact us now!

Ready to experience a new level of mobility and independence? Book a ride with us today and travel with comfort, safety, and confidence.

Email

contact@thevalidride.com

Call Us

+1 347 751 7779

Mon -sat 9:00 - 19:00

Sunday Closed

Testimonials

Our Clients Speak for Us

After dealing with inconsistent transportation, discovering Valid Ride was a breath of fresh air. Their team goes above and beyond to ensure every ride is smooth, safe, and on time. It’s more than transportation—it’s a service you can rely on.
James R.
Client
Valid Ride gives me unmatched peace of mind. Knowing my elderly father is in safe hands, with reliable and timely pick-ups and drop-offs, has lifted a huge burden. Their service is exceptional and truly compassionate.
Emma L.
Client
Valid Ride has been a game-changer after facing unreliable transport options. Their supportive staff makes every trip hassle-free and on time. It’s more than getting from point A to B—it’s a trusted partnership.
Linda T.
Client